Customer list management is central to the service that Portland Customer Services offers. Our sophisticated computer system ensures that office and warehouse staff can interact to provide increased efficiency and professionalism to your subscription fulfilment and distribution. Fulfilment options include:
Calendar year/anytime start subscriptions
Enquiry handling
Order processing and credit control
Dealing with EU VAT requirements on your behalf
Processing receipts in sterling, US dollars and Euros, plus all major credit cards
Liaison with subscription agents and institutions
Automated poly-wrapping of journals as well as hand packing of books
Storage in our temperature controlled warehouse
Renewal reminder series for journal subscriptions
Dedicated online access to your subscription data, updated daily
